Top 5 Business Continuity Planning Tips for Singapore SMEs (2023)


  1. Do a risk assessment
  2. Identify critical business processes
  3. Develop a communication plan
  4. Establish procedures for backing up and restoring data
  5. Train employees on BCP protocols
  6. Establish alternative work arrangements
  7. Test and improve your BCP
  8. Stay informed about new threats and risks
  9. conclusion

As an SME owner in Singapore, you know that unexpected outages can strike at any time, threatening the very survival of your business. That's why it's important to have a Business Continuity Plan (BCP), which is a comprehensive strategy to ensure your business can continue to operate during and after an outage.

With the right BCP, you can minimize the impact of unexpected events and maintain business continuity, giving you and your employees peace of mind that you're prepared.

In this article, you will learn about top 5 Business Continuity Planning Tips for Singapore SMEs. By following these tips, you'll be able to create a solid BCP that covers all aspects of your company's operations, from risk assessment to data communication and backup.

(Video) Guide to Business Continuity Planning (BCP) for Singapore SMEs

Whether you're a small or large business owner, these tips will help you prepare for the unexpected and keep your business running smoothly.

So let's dive in and find out how you can build a strong BCP for Singapore SMEs.

Do a risk assessment

You need to assess your risks and vulnerabilities to ensure you are prepared for potential disasters or disruptions that could harm your business. Don't wait until it's too late and keep trying to pick up the pieces.

Conducting a risk assessment is critical to identifying potential threats and developing a plan to mitigate them. Start by identifying all the potential risks your business could face, including natural disasters, cyber-attacks and supply chain disruptions.

Once you identify these risks, you can assess their impact on your business and determine how likely they are to occur. This vulnerability analysis will help you prioritize the risks you need to address first and develop a plan to mitigate them.

By proactively assessing your risks and vulnerabilities, you can ensure your business is well prepared for potential disruptions and increase your chances of surviving tough times.

Identify critical business processes

Identifying the critical processes that keep your business running is critical to ensuring you can quickly recover and continue operations in the event of an outage. Process mapping is a useful tool to help you identify these processes and understand how they interact with each other.

By mapping your business processes, you can determine which processes are critical to your business operations, which are non-critical, and which are redundant. Once you've identified your critical processes, you can perform a business impact analysis to understand the potential impact of an outage on those processes. This will help you prioritize your recovery efforts and develop strategies to ensure you can quickly recover and resume operations in the event of a failure.

By following these steps, you can ensure that your business is better equipped to handle disruptions and can quickly get back to serving your customers and meeting their needs.

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Develop a communication plan

We will focus on developing a communication plan to ensure your team is well informed and ready to deal with any disruptions that may arise. During a crisis, communication is key to ensuring that everyone in your organization is on the same page and knows what to do.

Here are some tips to help you develop a communication plan:

  • Establish a communication hierarchy: It is important to determine who will be responsible for communicating with employees, customers and stakeholders during a crisis. This includes identifying a representative who will be the face of your organization during the crisis.

  • Create a crisis communication plan: This plan should describe how you will communicate with stakeholders, including what information will be shared, how it will be shared, and who will be responsible for sharing it.

  • Test your communication plan: It's important to test your communication plan to ensure it works effectively in a crisis situation. This may involve running exercises or simulations to identify any gaps in your design.

  • Have a backup plan: If your primary communication channels fail, it's important to have backup channels like social media or texting.

Having a well-developed communications plan can help ensure that your team is well equipped to handle any disruptions that may arise.

Establish data backup and recovery

Now that we've discussed the importance of communication during a crisis, it's time to focus on establishing backup and recovery procedures. These processes are critical to protecting your valuable business information from cyber threats, natural disasters and other unforeseen events.

To ensure that your business operations can continue even in the event of an outage, it is important to regularly back up your data and store it in a secure location, either onsite or offsite. Additionally, you should consider implementing remote access solutions to give your employees access to critical data and applications from anywhere, anytime.

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By implementing these measures, you can minimize the impact of an outage on your business and ensure that you can continue to serve your customers without interruption.

Train employees on BCP protocols

It's important to train your employees on BCP protocols to ensure everyone is prepared to deal with unexpected outages and keep your business running.

Employee engagement is critical to the successful implementation of BCP protocols. It's important to create a culture of readiness in your organization by involving employees in the planning process and keeping them informed of updates and changes.

In terms of training techniques, consider using simulations or tabletop exercises to practice response procedures and identify areas for improvement.

Encourage open communication and feedback to continually improve your BCP protocols and ensure everyone is prepared to deal with any unexpected challenges that may arise.

Establish alternative work arrangements

Establishing alternative work arrangements is critical to ensuring that business operations can continue in the event of unexpected interruptions, demonstrating commitment to employees and customers.

One of the most effective ways to do this is to offer remote work options and flexible hours. Not only does this ensure that employees can continue working even if they cannot physically make it to the office, but it also gives them the flexibility to balance their personal and professional responsibilities.

By establishing these schemes, companies can also increase their chances of retaining employees who may be considering leaving for personal reasons.

However, it is important to note that these arrangements must be clearly communicated and monitored to ensure that employees meet their work commitments and deadlines.

(Video) How to Ensure Business Continuity in 2023

By implementing alternative work arrangements, companies can not only sustain their business, but also demonstrate their commitment to the well-being of their employees and customers.

Test and improve your BCP

To improve your BCP, it's important to constantly test and improve it to ensure its effectiveness during periods of inactivity. BCP testing strategies can include tabletop exercises, simulations, and exercises that simulate real-world scenarios. These exercises can help identify gaps in the plan and allow for adjustments before an actual event occurs.

The importance of BCP simulation exercises cannot be overstated, as they provide a way to put the plan into practice and ensure that all employees understand their roles and responsibilities. Regularly testing and improving your BCP can help ensure that your business is prepared for any unforeseen circumstances and can continue to operate with minimal disruption.

Stay informed about new threats and risks

Being informed about potential risks and threats is critical to maintaining a robust BCP and ensuring your organization's continued success. With the ever-evolving threat landscape, it's important to stay current on new threats and risks that could impact your business. Here are some tips on how to prepare and stay informed about these risks:

  • Conduct regular risk assessments: Identify potential threats and vulnerabilities and regularly review and update your risk management plan.

  • Stay current on industry news and trends: Subscribe to relevant publications and attend industry conferences to stay up-to-date on new threats and new approaches to risk management.

  • Cultivate a Culture of Awareness: Encourage all employees to report suspicious activity or potential threats, and provide regular training on cybersecurity, business continuity, and risk management best practices.

By staying informed and proactive, you can minimize the impact of potential threats and ensure your business is prepared for any challenges that may arise.


Congratulations on taking the first step towards protecting Singapore's media from potential disasters and disruptions. By implementing a Business Continuity Plan (BCP), you already differentiate yourself from many other companies that neglect this critical aspect of risk management.

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But don't stop there – there are many additional steps you can take to ensure your BCP is effective.

First, be sure to conduct regular risk assessments and stay up-to-date on new threats and risks. This will help you identify any gaps in your BCP and make the necessary adjustments to ensure your business is always prepared for the unexpected.

Also, be sure to regularly test and improve your BCP to ensure it remains relevant and effective. By following these tips and being vigilant, you can help ensure the long-term success and survival of Singapore SMEs.


What are the five 5 steps that should be followed when developing a business continuity plan? ›

6 Steps for Developing a Business Continuity Plan
  • Assess Your Risks. Regardless of your company's size or structure, you need to understand where your risks lie so you can reduce or eliminate them. ...
  • Perform a Business Impact Analysis. ...
  • Identify Critical Systems. ...
  • Back Up Your Data. ...
  • Plan for Recovery. ...
  • Test Your Plan (Regularly)

What strategies for business continuity will be appropriate for a small business? ›

5 Tips for Creating a Business Continuity Plan for Your Small Business
  • 1) Make a List of All Possible Disasters. ...
  • 2) Share Emergency Contact Methods. ...
  • 3) Preserve Your Data. ...
  • 4) Create a Temporary Worksite.

What are the four P's of business continuity planning? ›

When devising a business continuity strategy, you should consider the 4 P's, which are: people (staff and customers), processes (the technology and processes required), premises and providers, suppliers and partners.

What are the 3 main areas business continuity focuses on? ›

A business continuity plan has three key elements: Resilience, recovery and contingency.

What are the 6 elements of the business continuity management lifecycle? ›

Basically, the business continuity management lifecycle has six phases to it: program management, understanding the organization, determining the BCM strategy, developing and implementing a BCM response, exercising the response, as well as maintaining, reviewing and embedding BCM in the organization's culture.

What is a small business continuity plan? ›

What is a business continuity plan? A business continuity plan (BCP) helps your company survive and continue running after a major disruption or disaster, like a fire, flood or cyber-attack. It highlights the step-by-step process of what should be done to prevent risks that can lead to your business having to close.

What are the key success factors in managing business continuity? ›

  • Business Continuity Management. ...
  • Management Support (MS) ...
  • External Requirement (ER) ...
  • Organization Preparedness (OP) ...
  • Embeddedness of Continuity Practices (ECP) ...
  • Organizational Performance.
Jul 31, 2018

What are the three continuity strategy plans? ›

Companies must separate business continuity planning into three phases: planning and prevention (resolve phase), disaster response (respond phase) and, return to normal (rebuild phase).

What are the four 4 stages of business planning? ›

The 4 Phases Needed to Develop a Successful Business Plan
  • Introspection, Research & Insights.
  • Idea Generation.
  • Aggregation & Execution.
  • Ongoing Evaluation and Refinement.
Jan 5, 2021

What are the 4 C's vs the 4 P's? ›

The 4Ps of product, price, place, and promotion refer to the products your company is offering and how to get them into the hands of the consumer. The 4Cs refer to stakeholders, costs, communication, and distribution channels which are all different aspects of how your company functions.

Which of the 4 phases are part of BCM life cycle? ›

Earthquake. Flood. Cyber attack.

What are the key principles of business continuity? ›

The core principles of business continuity are:
  • Reduce the impact of incidents. ...
  • Reduce the time of disruptions. ...
  • Reach your recovery position. ...
  • Restore availability to interested parties. ...
  • A call to action. ...
  • The author.
Sep 22, 2020

What is the most important goal of business continuity plan? ›

The main goal of business continuity planning is to support key company activities during a crisis. Planning ensures a company can run with limited resources or restricted access to buildings. Continuity planning also aims to minimize revenue or reputation losses.

What is the primary focus in business continuity planning? ›

The primary goal of business continuity planning is simple: Have a clear, actionable, proactive plan in place for whatever might come your way. This could include outages, natural disasters, cybersecurity attacks, and more.

Which are the seven NIST recommendations in developing a CP document? ›

They include:
  • Develop the contingency planning policy statement. ...
  • Conduct the business impact analysis (BIA). ...
  • Identify preventive controls. ...
  • Create contingency strategies. ...
  • Develop an information system contingency plan. ...
  • Ensure plan testing, training, and exercises. ...
  • Ensure plan maintenance.

What are the 3 rules of continuity explained? ›

Answer: The three conditions of continuity are as follows: The function is expressed at x = a. The limit of the function as the approaching of x takes place, a exists. The limit of the function as the approaching of x takes place, a is equal to the function value f(a).

How many key phases are in a business continuity plan? ›

Business continuity plans go through five basic phases, from initiation to maintenance and updating.

What is an example of a business continuity plan? ›

A key component of a business continuity plan (BCP) is a disaster recovery plan that contains strategies for handling IT disruptions to networks, servers, personal computers and mobile devices. The plan should cover how to reestablish office productivity and enterprise software so that key business needs can be met.

What is the first step in developing a business continuity plan? ›

The first step in creating your plan is completing an as-is analysis to identify the critical activities in your organization.

What are the 5 key success factors for a successful business? ›

The five critical success factors are strategic focus, people, operations, marketing, and finances. How to find success factors? The first step in finding and identifying success factors is understanding the overall objective of a project and the processes required to achieve it.

What are 3 factors that help a business succeed? ›

10 factors that contribute to business success
  • Set a business goal. ...
  • Understand Your Customer Needs. ...
  • Research your competition. ...
  • Attract and retain the right talent. ...
  • Be transparent with your team. ...
  • Become a decisive leader. ...
  • Learn to be patient. ...
  • Keep business documents.
Oct 5, 2021

What are the three 3 main planning strategies? ›

There are three main types of plans that a manager will use in his or her pursuit of company goals, which include operational, tactical and strategic.

What are two necessary elements of business continuity planning? ›

The fundamental components of a business continuity plan must include workspace recovery, cyber resilience, change management, and several other elements. Additionally, sharing a business continuity plan with the essential personnel and educating them on how to handle disasters is another vital component.

What are 3 types of exercises are performed in BCP? ›

The following are some of the main exercise methods:
  • Talk through. ...
  • Walk through. ...
  • Role play scenario. ...
  • Full interruption exercise.
Jun 14, 2016

What is the 5 business plan process? ›

Prioritize your objectives. Develop a strategic plan. Execute and manage your plan. Review and revise the plan.

What are the 4 principles of planning in business? ›

The principles of management can be distilled down to four critical functions. These functions are planning, organizing, leading, and controlling. This P-O-L-C framework provides useful guidance into what the ideal job of a manager should look like.

What are the 4 basic models of strategic management? ›

The four phases of strategic management are formulation, implementation, evaluation and modification.

What are the 4Ps also known as? ›

The marketing mix, also known as the four P's of marketing, refers to the four key elements of a marketing strategy: product, price, place and promotion.

How are 4Ps different from 7 P's? ›

Characteristics of 4Ps and 7Ps

As mentioned above, the 4Ps include Place, Price, Product and Promotion. The 7Ps model, on the other hand, is a combination of the 4Ps with 3 additional segments, which refer to People, Process and Physical evidence. People are presenting how our business works inside.

Why 4 C's are better than 4Ps? ›

The 4 P's focus on a seller-oriented marketing strategy, which can be extremely effective for sales. However, the 4 C's offer a more consumer-based perspective on the marketing strategy.

What are the 5 stages of life cycle management? ›

The product life cycle is the progression of a product through 5 distinct stages—development, introduction, growth, maturity, and decline. The concept was developed by German economist Theodore Levitt, who published his Product Life Cycle model in the Harvard Business Review in 1965.

What is business continuity planning lifecycle? ›

Biannual or annual maintenance cycle maintenance of a BCP manual is broken down into three periodic activities. Confirmation of information in the manual, roll out to staff for awareness and specific training for critical individuals. Testing and verification of technical solutions established for recovery operations.

What are the drivers of BCM? ›

The prime driver of business continuity management is survival. After a disaster, the priority of most organisations is to ensure the company is not so badly affected that it has to close business. One of the main roles of BCM is to plan to ensure survival in the event of a disaster.

What are the 3 core principles of business? ›

Three fundamental principles: Severability, Accommodation, and Wholeness, form the basis of all fundamental business rules and policies.

What are key steps to implement business continuity process? ›

6 Steps for Developing a Business Continuity Plan
  1. Assess Your Risks. ...
  2. Perform a Business Impact Analysis. ...
  3. Identify Critical Systems. ...
  4. Back Up Your Data. ...
  5. Plan for Recovery. ...
  6. Test Your Plan (Regularly) ...
  7. Conclusion.

What are the five important concerns to be considered in a business continuity plan? ›

What are the 5 key components of a business continuity plan?
  • Risks and potential business impact. ...
  • Planning an effective response. ...
  • Roles and responsibilities. ...
  • Communication. ...
  • Testing and training. ...
  • Building your own business continuity plan.
Jul 6, 2020

What makes a good continuity plan? ›

A good BCP should detail what your staff needs to do in the event of a disaster, what communication methods are required, and the timeframe in which critical IT services need to be available.

What is the strategy for business continuity plan? ›

Business Continuity Strategy is a phase within the BCM planning process. It is the conceptual summary of preventive (mitigation) strategies, crisis response strategies and recovery strategies that must be carried out between the occurrence of a disaster and the time when normal operations are restored.

What are the 3 main areas of business continuity management? ›

The cornerstone of that is the business continuity management (BCM) plan. A BCM plan is the base for most BCM processes and consists of three distinct sections: an emergency response plan, a crisis management plan and an operational recovery plan.

What are the control objectives for business continuity plan? ›

The primary objectives of a business continuity plan are to limit downtime during a business interruption, protect personnel in the event of a disaster, minimize financial losses due to a disruptive incident and restore critical business functions and infrastructure following an incident.

What are the stages of business continuity planning? ›

Four Steps to Developing an Effective Business Continuity Plan
  • Identify threats or risks. ...
  • Conduct a business impact analysis. ...
  • Adopt controls for prevention and mitigation. ...
  • Test, exercise and improve your plan routinely.

What are the stages of business continuity? ›

Phase 1: Initiation. Phase 2: Business Impact Analysis (BIA) Phase 3: Develop Recovery Strategies. Phase 4: Implementation.

What are the five phases of business continuity planning according to Isaca for use on the CISA exam? ›

Established in 1969, ISACA is a global nonprofit association of 140,000 professionals in 180 countries.
The planning phase consists of five key steps.
  • Determine audit subject.
  • Define audit objective.
  • Set audit scope.
  • Perform pre-audit planning.
  • Determine audit procedures and steps for data gathering.
Mar 31, 2016

What are the six 6 steps to have a better business planning process? ›

  1. Six steps to an effective business plan. ...
  2. Establish your mission. ...
  3. Analyse your SWOT. ...
  4. Develop a plan. ...
  5. Create a budget. ...
  6. Put it in writing. ...
  7. Make it a living document. ...

What are the 7 steps to create a business plan? ›

How to make a business plan and seven components every plan needs
  1. Executive summary. ...
  2. Company description. ...
  3. Market analysis and opportunity. ...
  4. Competitive analysis. ...
  5. Execution plan: operations, development, management. ...
  6. Marketing plan. ...
  7. Financial history and projections.
Nov 23, 2020

What is the fifth phase of the BCP? ›

The fifth and final phase is the Restoration phase, also known as the Return to Normal phase. Restoration is when the business is brought back to normal operations. It is important to remember though that there can be a number of different ideas about what normal is.

What are the 5 steps in planning an audit? ›

Internal audit conducts assurance audits through a five-phase process which includes selection, planning, conducting fieldwork, reporting results, and following up on corrective action plans.

What are the 5 CISA domains? ›

What is covered on the CISA exam?
  • Domain 1 > Information Systems Auditing Process.
  • Domain 2 > Governance & Management of IT.
  • Domain 3 > Information Systems Acquisition, Development & Implementation.
  • Domain 4 > Information Systems Operations and Business Resilience.
  • Domain 5 > Protection of Information Assets.


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